Services
Support and maintenance, agreed up front.
Running your system is a planned cost, not a surprise. Support and maintenance are agreed separately from development.
What running it includes
- BackupsTake backups and test that they restore.
- SecurityApply security updates as part of the service.
- UpgradesPlan and deliver system upgrades.
- AvailabilityMonitor the service and keep it reachable.
After launch
- Monitoring and patches. We watch the service and apply security updates.
- Support. One company stays responsible for the system we built and host.
- Changes. We agree the impact and price of additional work before starting it.